The Division of Information and Communication Technology (ICT) is responsible for planning, managing, and supporting the organization’s ICT infrastructure, digital, and printing services. The Division plays a critical role in enabling efficient service delivery by providing access to reliable, secure, and innovative technology solutions that support the organization’s operations and strategic objectives.
Core Functions
- ICT Infrastructure & Systems Management
- ICT Support and Service
- Information Security & System Assurance
- Digital Transformation and E-Government
- Government Printing & Publication
Key Responsibilities
- Administration and support of computer hardware, software, and networks
- Management of Local Area Networks (LAN) and connectivity services
- Installation, configuration, and maintenance of ICT systems and applications
- Data management, backup, and system security
- Providing user support, training, and technical guidance
- Advising management on ICT planning, upgrades, and emerging technologies
- Operating and overseeing the government printing services
- Printing official government documents
PROGRAMS & SERVICES
Structure & Leadership
The Division of ICT is led by the ICT Director, who oversees technology services, information management, and official government printing. The ICT Director provides overall leadership and direction to ensure ICT and printing services support efficient government operations and quality service delivery.
Strategic Focus
- Improving government services by supporting reliable computer systems that help staff serve the public more efficiently,
- Strengthening accountability and transparency through better information management and record-keeping,
- Keeping government information safe and ensuring responsible use of data,
- Supporting modern ways of working by helping offices adopt digital tools and systems,
- Building staff confidence and skills so government employees can use technology effectively in their daily work,
- Supporting provincial development by aligning ICT services with national and provincial priorities,
- Ensuring government information and publications are accurate, secure, and professional.
OUR DEVELOPMENT PARTNERS
We are proud to be working alongside government agencies, leading brands and professionals in the ICT Industry to ensure the services we provide follow policies and standards, best practices, and continuously evolve with industry innovations to deliver modern and effective solutions
Contact Information
For ICT-related enquiries and support, please contact:
Division: Information and Communication Technology
Phone:
Email:
Location: Provincial Headquarters